Warranty extension adds 4 years after 1 year original manufacturer's warranty providing 5 full years of Comfort Carrier and Tote Bag warranty coverage.
Warranty Covers
- Comfort Carrier and Tote Bag repair or replacement at our discretion.
Rules
- Contact us to request device evaluation for repair or replacement under warranty coverage. Do not ship a device without a return authorization.
- Warranty and device must be purchased from Inclusive Inc. We will attempt to find past invoices using the customer's name or email address. However, the customer is responsible for showing an Inclusive sales invoice for both the device (1st year) and the extended warranty (2nd through 5th year).
- Extended Warranty must be purchased within six months of purchasing the product.
- Each purchase of a 4-year Warranty Extension only applies to one device.
- The warranty does not cover damage caused by accidents, intentional abuse, product alterations, due to improper handling, cleaning, or misuse of the product, or failure to follow the care instructions.
- The warranty does not cover the cost of shipping. The cost of shipping both ways must be prepaid. We can email a return shipping label for your convenience on request.
- Warranty is transferable to another individual or entity. You must provide a signed bill of sale along with the original order receipt for both Comfort Carrier and warranty.
*Inclusive Inc and Broadened Horizons' liability is limited to the repair or replacement, at our option, of a defective product. If repair is not possible and a replacement is unavailable, we may, at our discretion, provide a prorated refund of the original device purchase price based on an expected product life of 5 years the amount paid for the extended warranty. Inclusive Inc or Broadened Horizons reserve the right to refuse a warranty if we believe rules were violated or the product was obviously abused or misused.
